To open the HP Support Assistant, double-click the HP Support Assistant icon.Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. You for posting on the HP Support Community.ĭon't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue: You can fix the problem by adjusting audio device settings, updating sound driver, or select another hardware device that's causing the audio issue.įirstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating)
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